CrowdReviews.com Invites Businesses to Leave Reviews on Help Desk Software

SANTA FE, NM—(Marketwired – July 10, 2016) – CrowdReviews.com, a platform for reviewing and ranking help desk software, has announced an invitation for businesses using help desk solutions to leave reviews on the software they have used. The platform uses customer reviews and experiences in order to determine which help desk solutions most consistently meet the objectives in customer satisfaction. Real–time rankings are produced based on the use of a transparent algorithm with emphasis placed on reviews left by customers.

Businesses which have used a help desk solution in the past or are currently using one are invited to CrowdReviews.com to leave a review about the software, their use of the software, and their opinions on features and functionality. Reviews are posted publically on vendor profiles in order to help those searching for effective help desk solutions. Rankings are updated in real–time based on new reviews and developments which can be reviewed at any time by both buyers and providers.

To view the list of the best help desk software, or to find the software you're using to leave a review on, visit:

http://www.crowdreviews.com/rankings–of–best–help–desk–software

User reviews are used as the most important factor by the algorithm when determining the placement of help desk solutions within the rankings. There are five major factors used by the algorithm including review strength, engagement strength, sentiment strength, profile strength, and verified status. Each of these five factors has various sub–factors which can affect how a help desk solution is positioned within the rankings. Help desk software providers and users alike can review these factors and even forecast how a particular action will affect a company on the following page:

http://www.crowdreviews.com/how–do–we–rank

Those interested in joining CrowdReviews.com can visit the following page to register or claim their profile:

http://www.crowdreviews.com/#registration

About CrowdReviews.com

CrowdReviews.com is a crowdreviewing platform which ranks over 500 software categories and 200 service categories.

CrowdReviews.com Offers Tips for Selecting Sales Force Automation Solutions

SANTA FE, NM—(Marketwired – July 10, 2016) – CrowdReviews.com, a platform for reviewing and ranking services and software, has released a guide assisting those search for sales force automation solutions. The tips outline the best practices to follow in order to identify effective sales force automation software which most often meet the needs and expectations of their customers. While the tips are not a guaranteed method for selecting the perfect sales for automation solution, the tips can help reduce the risk of dissatisfaction with software that doesn't consistently meet client expectations.

First, CrowdReviews.com recommends that buyers consider sales force automation solutions which have a history of in–depth reviews written by actual customers. As the Internet has become a primary source for research, it has also become an opportunity for companies to develop reviews which may be biased towards the side of the software provider. It is recommended for buyers to try to identify review sources which spend time ensuring their reviews are produced by real people. Many vendors will include testimonials on their website; CrowdReviews.com provides reviews on vendor profiles as a means of allowing buyers to determine the merit which the reviews have over the quality of the software.

Second, it is recommended for buyers to identify the features most important to their use of the sales force automation software. Since not every software vendor places emphasis on the same features, companies should identify which elements of the software are most important to them and select software from vendors which seem to agree. It is important to ensure that the sales force automation solution is compatible with other software in use or is able to produce the reports and information sales agents need.

Those searching for sales force automation solutions can visit:

http://www.crowdreviews.com/rankings–of–best–sales–force–automation–software

Those interested in joining CrowdReviews.com can visit the following page to register or claim their profile:

http://www.crowdreviews.com/#registration

About CrowdReviews.com

CrowdReviews.com is a crowdreviewing platform which ranks over 500 software categories and 200 service categories.