Major Retailer Engages Eventus Solutions Group to develop a global CX Strategy

DENVER, CO—(Marketwired – April 10, 2018) – Eventus Solutions Group will assist the retailer in their selection of CRM and Telephony Solutions along with a global outsourcing strategy to deliver an optimized customer experience with lower overall total cost of operations.

Rob Rutledge, Managing Director for Eventus Solutions Group, says, “We have been helping this premiere retail brand improve their customer experience dramatically. This will further increase the reputation of the retailer and reduce their costs to serve customers significantly. By providing better visibility into the customer journey, customers are better segmented, and feel the customization related to being the customer of a premier brand.”

Eventus Solutions Groups brings years of contact center expertise to every project – from strategy and planning to execution. With their focus on CX Strategy, CX Digital Transformation, CX Optimization, and CX Managed Services, their solutions help clients build process–driven, financially sound Customer Experience solutions that are aligned with business goals to deliver actionable plans which enable clients to realize positive project outcomes. Eventus has successfully delivered hundreds of projects leveraging advanced and proven technologies driven by their client's goals, capabilities and needs.

“Selecting the best CX technology platforms does not happen all of the time and therefore it is beneficial to use the special skills of companies that work with these solutions on a daily basis.” said Rutledge. “There are strengths and weaknesses to all of technology and determining the best option in a value driven approach provides an accelerated payback to investment through improved customer experience and retention.”

About Eventus Solutions Group

Eventus Solutions Group is a globally recognized consulting and managed services firm focused on optimizing customer engagement through customer service and digital channel transformation. Eventus brings vendor independent solutions to some of the largest brands to delight customers across the globe.

For more information, visit us at http://www.eventusg.com, or follow us on LinkedIn.

Nomorobo Fights Back Against Social Network Tracking and Data Thieves

NEW YORK, NY—(Marketwired – April 05, 2018) – Nomorobo, one of the most popular services for blocking robocalls and protecting consumers from telemarketers, is expanding its protection beyond voice calls and spam texts. In response to recent revelations that various companies are deceptively using social media sites to track consumers' online behavior, Nomorobo has released version 2.5 of its app which provides web tracking protection as well as an online ad blocker. With the release of this version of the Nomorobo app, users will be better protected from potential scammers, data thieves, and virus infections that prey on unsuspecting Americans.

“Our privacy is more at risk than ever before. It seems that without our knowledge, some companies have been wildly overstepping the bounds of acceptable use of consumers' online behavior. Using shady loopholes, they are practically tracking our every move and digging into some of our most private actions,” says Aaron Foss, Founder of Nomorobo. “This is a privacy invasion that goes beyond pesky robocallers. At Nomorobo, our goal is to protect our users from all types of scams and invasions of privacy. Consumers need better protection. Installing the newly updated Nomorobo app on your phone is a powerful first step.”

Web advertisements are not only annoying but, increasingly, they are being used to track users everywhere they go online. These ads are often targeted, intrusive, and can even carry malware and viruses. But now, with the simple flip of a switch and at no additional cost, the Nomorobo app virtually eliminates all types of ads and privacy invading trackers. In addition, since fewer resources are being used, pages on mobile devices load faster, data usage is reduced, and battery life is extended.

These enhanced privacy protection features are joined by Nomorobo's award winning robocall blocking service. To date, Nomorobo has stopped over 600 million illegal robocalls from reaching consumers. As the winner of the 2013 U.S. Federal Trade Commission Robocall Challenge, the company remains the most trusted name in telemarketer fraud protection. The service's unique technology is able to accurately differentiate between illegal, unwanted robocalls and legitimate, important automated calls from providers like doctors, pharmacies, and public safety organizations. Over 1.6 million people trust Nomorobo every day to protect their phones.

Nomorobo was designed from the ground up to eliminate irritating robocalls as painlessly as possible. For mobile phones, after the app is installed and configured, robocalls are identified or automatically blocked. Nomorobo doesn't require access to customers' contacts, call logs, or even their phone number. Nomorobo has a 14–day free trial and costs $1.99 per month after that, which can be cancelled from within the app at any time in accordance with other terms and conditions. For landline phones, the service is supported by most of the leading VoIP carriers at no additional charge.

To learn more about Nomorobo, visit www.nomorobo.com.

About Nomorobo
Nomorobo is a cloud–based service that effectively blocks illegal robocalls from reaching consumers' phones. Nomorobo employs a unique, FTC–approved technology that analyzes incoming calls and rapidly detects robocallers, telemarketers, and scammers. Legitimate calls come through normally, but illegal robocalls are stopped before they have a chance to bother the consumer. Nomorobo's service has been integrated into many of the nation's top VoIP phone carriers and mobile apps including Charter Spectrum, Verizon FiOS, Ooma, Sonic, Burner and more.